Disclaimers

Last updated: July 4, 2026

Platform disclaimer

Payments are off-platform

GrottoMade never touches your money. When you buy or sell on GrottoMade, you and the other party arrange payment yourselves, using whatever method you agree on. We recommend a method with built-in buyer protection — like PayPal Goods & Services — and show a reminder banner on listings for that reason. But the choice, and everything that follows from it (delivery, condition, refunds), is between the two of you. See How to Pay Safely for a step-by-step walkthrough.

Payment method fee disclaimer

Where GrottoMade shows guidance on payment method fees (for example, in Seller Tools guides or calculators), rates shown reflect each provider's standard, published U.S. rates as of the date noted on that page. They exclude refund fees, chargebacks, currency conversion, and any negotiated discounts. Always verify current rates directly with the provider before deciding.

Tax disclaimer

Any tax information on GrottoMade is educational only and is not financial or legal advice. Tax laws change and vary by state and country. Consult a licensed CPA or tax professional for guidance specific to your situation.

Not legal, financial, or tax advice

Nothing on GrottoMade — including these disclaimers, our guides, or anything in the Service — is legal, financial, or tax advice. It's general information to help you make your own informed decisions.

Verified Handmade is a good-faith review, not a guarantee

Our Verified Handmade badge reflects a good-faith review of the materials a seller submits — photos, a written statement, and sometimes portfolio links. It's a meaningful signal, but it isn't a guarantee, and GrottoMade can't independently verify every claim a seller makes about their process. If something looks off, please let us know.

Questions

For anything not covered here, see our Terms of Service or email hello@grottomade.com.